The Quick Answer
Before we dive deep, here's the direct answer to the most common questions:
| Product | In Destinations List? | How It Integrates |
|---|---|---|
| Customer Journey Analytics (CJA) | No | Data Consumer — reads AEP datasets directly |
| Journey Optimizer (AJO) | No | Native to AEP — shares same infrastructure |
| Adobe Analytics | As Source | Source Connector — sends data TO AEP |
| Adobe Target | Yes | Destination — receives segments for personalization |
| Adobe Campaign | Yes | Destination — receives audiences for campaigns |
The reason for these differences? Each product has a fundamentally different relationship with AEP. Let's explore each one.
Understanding AEP's Architecture
To understand why some products are destinations and others aren't, you need to understand AEP's role in the Adobe ecosystem:
AEP is the Central Data Hub
(Analytics, Web SDK, etc.)
Unified Profiles & Segments
(Target, Campaign, etc.)
(Journey Optimizer)
(CJA, Query Service)
Products integrate with AEP in four distinct ways:
- Sources — Send data INTO AEP (e.g., Adobe Analytics)
- Destinations — Receive data FROM AEP (e.g., Target, Campaign)
- Native Applications — Built on AEP infrastructure (e.g., Journey Optimizer)
- Data Consumers — Read AEP datasets for analysis (e.g., CJA)
Customer Journey Analytics (CJA)
CJA
Data ConsumerIs CJA in the AEP destinations list? No.
CJA doesn't appear as a destination because it uses a connection-based architecture. Rather than receiving activated audiences, CJA directly connects to and reads AEP datasets.
How CJA Uses AEP Data:
- Connections: CJA creates connections to AEP datasets (both profile and event data)
- Data Views: You define how CJA interprets the connected data
- Analysis: CJA reads data directly from AEP's data lake for analysis
- Audience Publishing: CJA can publish audiences BACK to AEP (reverse flow)
What CJA Contributes:
- Cross-channel journey analysis across all AEP data
- Flexible data modeling without schema changes
- Ad-hoc exploration and reporting
- Audience discovery that can be published to AEP
Journey Optimizer (AJO)
Journey Optimizer
Native to AEPIs Journey Optimizer in the AEP destinations list? No.
Journey Optimizer is built natively on AEP. It doesn't need to be a "destination" because it directly accesses the same Real-Time Customer Profiles and segments that AEP uses.
How AJO Uses AEP Data:
- Shared Profiles: AJO reads directly from AEP's Real-Time Customer Profile
- Shared Segments: AEP segments are automatically available in AJO
- Unified Identity: Uses the same identity graph as AEP
- Event Triggers: AEP events can trigger AJO journeys in real-time
What AJO Contributes:
- Journey orchestration across email, push, SMS, in-app
- Real-time decisioning and offer management
- Journey event data flows back into AEP
- Message interaction data enriches profiles
Adobe Analytics
Adobe Analytics
SourceIs Adobe Analytics in the AEP destinations list? No — it's a Source.
Adobe Analytics is one of the primary data sources for AEP. The Analytics Source Connector streams data FROM Analytics TO AEP, not the other direction.
How Analytics Sends Data to AEP:
- Analytics Source Connector: Backfills historical data and streams new data to AEP
- Data Mapping: Analytics variables map to AEP XDM schema fields
- Classification Data: Can include classification/lookup data
- Report Suite Data: Choose which report suites to send
What Analytics Contributes to AEP:
- Rich behavioral data from web and app
- Historical interaction data
- eVar and prop values mapped to profile attributes
- Events that can trigger journeys or qualify for segments
Dual Collection Strategy:
Many organizations use Experience Platform Web SDK to send data to both Analytics AND AEP simultaneously:
- Single tag implementation
- Data flows to both products in parallel
- Ensures data consistency
- Future-proofs your implementation
Adobe Target
Adobe Target
DestinationIs Adobe Target in the AEP destinations list? Yes!
Target is a first-class destination in AEP. You can activate AEP segments to Target for personalization across web, mobile, and other channels.
How to Activate Segments to Target:
- Navigate to Destinations in AEP
- Find Adobe Target in the catalog
- Configure the destination connection
- Select segments to activate
- Map attributes if needed
What Target Does with AEP Data:
- Same-page/Next-page Personalization: Edge-based segment sharing enables real-time decisions
- Audience Targeting: Use AEP segments as Target audiences
- Profile Attributes: Access unified profile attributes in Target activities
- Recommendations: Use AEP data to power product recommendations
What Target Contributes Back:
- A/B test and activity data can flow to AEP
- Experience decisions enrich customer profiles
- Conversion data closes the feedback loop
Adobe Campaign
Adobe Campaign
DestinationIs Adobe Campaign in the AEP destinations list? Yes!
Both Adobe Campaign Standard and Campaign v8 are available as destinations in AEP. You can activate audiences for email, SMS, and direct mail campaigns.
Available Campaign Destinations:
- Adobe Campaign Standard: Cloud-based campaign management
- Adobe Campaign v8: Hybrid deployment option
- Adobe Campaign Managed Services: Fully managed option
What Campaign Does with AEP Data:
- Receives activated audiences for campaign targeting
- Uses profile attributes for personalization
- Triggers campaigns based on segment membership
- Executes cross-channel campaigns (email, SMS, push, direct mail)
What Campaign Contributes Back:
- Email opens, clicks, bounces flow back to AEP
- Campaign engagement enriches profiles
- Delivery and response data available for analysis
Complete Destinations Catalog
Beyond Adobe products, AEP's destinations catalog includes hundreds of integrations:
Adobe Destinations
- Adobe Target — Personalization
- Adobe Campaign — Campaign management
- Adobe Advertising Cloud — Paid media
- Marketo Engage — B2B marketing automation
- Adobe Commerce — E-commerce personalization
Advertising Destinations
- Google Ads, Google DV360, Google Ad Manager
- Meta (Facebook, Instagram)
- The Trade Desk, Amazon Ads, TikTok
- LinkedIn, Twitter, Pinterest, Snapchat
Cloud Storage Destinations
- Amazon S3, Azure Blob, Google Cloud Storage
- SFTP, Data Landing Zone
Email Marketing Destinations
- Salesforce Marketing Cloud
- Oracle Eloqua, Oracle Responsys
- Mailchimp, Braze, Iterable
Personalization Destinations
- Custom Personalization (for your own systems)
- Pega, Adobe Target
Use Cases: How They Work Together
Unified Customer View
Analytics → AEP → CJA
Analytics behavioral data flows to AEP, gets unified with other sources, and CJA provides cross-channel journey analysis.
Real-Time Personalization
AEP → Target
Segments built in AEP activate to Target for same-page personalization based on unified profile data.
Journey Orchestration
AEP → Journey Optimizer
AEP segments and events trigger personalized journeys across email, push, SMS, and in-app.
Campaign Targeting
AEP → Campaign
High-value segments identified in AEP activate to Campaign for targeted email and direct mail campaigns.
Example: Cross-Product Journey
Here's how data might flow through the ecosystem for a retail customer:
- Data Collection: Web SDK sends browsing data to both Analytics and AEP
- Profile Unification: AEP merges web behavior with CRM data, email engagement, and store purchases
- Segment Creation: AEP identifies "High-value customers who browsed but didn't purchase"
- Multi-Channel Activation:
- Target: Shows personalized product recommendations on next visit
- Journey Optimizer: Sends abandoned browse email sequence
- Campaign: Includes in weekly promotional email
- Google Ads: Retargets with display ads
- Analysis: CJA analyzes the cross-channel journey to measure effectiveness
- Feedback Loop: Engagement data flows back to AEP, updating profiles
Summary: Integration Quick Reference
| Product | Relationship | Data Direction | Primary Use |
|---|---|---|---|
| CJA | Consumer | AEP → CJA (bidirectional via Audience Publishing) | Cross-channel analysis |
| Journey Optimizer | Native App | Shared infrastructure | Journey orchestration |
| Adobe Analytics | Source | Analytics → AEP | Behavioral data ingestion |
| Adobe Target | Destination | AEP → Target | Personalization |
| Adobe Campaign | Destination | AEP → Campaign | Campaign execution |
Need Help with AEP Integrations?
Our Adobe Experience Platform experts can help you design the right integration architecture and get the most value from your Adobe ecosystem.
Schedule a ConsultationRelated Topics
- AEP destinations
- Adobe Experience Platform integrations
- CJA AEP integration
- Journey Optimizer AEP
- Adobe Analytics AEP connector
- Adobe Target AEP destination
- Adobe Campaign AEP
- Real-Time CDP destinations
- AEP source connectors
- Adobe ecosystem
- Experience Platform Web SDK
- Cross-channel activation
- WegWorks Adobe